This Privacy Policy outlines how we collect, use, and protect your personal information when you use our business SMS services through the contact us form on our website, in accordance with the Telephone Consumer Protection Act (TCPA) and related regulations. We collect contact information, message content, and technical details to respond to inquiries, improve services, and comply with legal requirements. Your information may be shared with service providers, and we implement security measures to protect your data. Marketing messages are sent with your explicit consent, and you have the right to opt-out. You can access, correct, or request the deletion of your personal information. This Privacy Policy is subject to periodic updates, and the last modification date (12/12/2023) is provided for your reference.
Certain information you may provide to us is confidential in nature, and we have adopted a formal privacy policy to explain the limited instances when, and with whom, information may be shared. Information you provide us, that is not generally available to the public, will be kept confidential and will not be shared with other persons or organizations without your consent.
An exception to this is the sharing of information with an insurance company for the purpose of placing, servicing or updating your insurance policy(ies). We make no representation to you regarding the privacy policy of the insurance company, which may differ from ours. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.
By enrolling in our SMS communication services, you agree to receive account notification and customer care text messages related to your account and the services we provide. These terms outline how we use SMS communication, your responsibilities, and how you can manage your preferences.
Messages you receive may include, but are not limited to:
Insurance renewal reminders.
Updates to your insurance policy.
Confirmation of payment received.
Notifications if your policy is pending cancellation.
Other important account or service-related updates.
We are committed to protecting your privacy and securing your information.
No Sharing or Selling of Data: We do not share or sell SMS opt-ins or phone numbers for SMS purposes.
Your phone number and any information provided during SMS communication are used solely to deliver the agreed services as outlined in this policy.
By providing your phone number and opting into SMS communication, you give us permission to send messages directly to your mobile device.
You can opt out of SMS communication at any time by texting STOP to the number above. After opting out, you will no longer receive messages unless you choose to opt in again.
For assistance or more information, text HELP to the number above, or contact us at using the Contact link above.
Frequency of Messages: Messaging frequency may vary depending on your interactions and account needs. While we aim to provide relevant and timely updates, you may receive up to two SMS messages per day.
Costs: Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your mobile carrier for more details about your specific messaging rates.
Delivery Assurance: Delivery of messages may be affected by factors outside our control, such as network outages, technical errors, or issues with your mobile carrier.
Accurate Information: You are responsible for providing accurate and up-to-date contact information. We are not liable for any issues resulting from incorrect or outdated phone numbers.
Compliance: By opting into our SMS services, you confirm that you are the authorized user of the mobile number provided or have received consent from the authorized user to enroll in these communications.
We reserve the right to update or modify these SMS Communication Terms of Service at any time. Any changes will be posted on our website and communicated as necessary.
While we strive to ensure timely and accurate SMS delivery, we are not liable for:
Delays or failures in message delivery due to technical issues or mobile carrier disruptions.
Unauthorized access to or use of your mobile device resulting in SMS-related activity.
For questions about these terms or additional support, please contact us.
The insurance companies we represent are required, under the Gramm-Leach-Bliley Act, to adopt their own, formal privacy policy and to disclose that policy to you.
You may browse our web site anonymously and view information about insurance issues and products. Information about anonymous browsing does not identify you personally and may be used for analytical purposes to help improve our web site and services.
Information that you save or submit through one of our online forms or Wizards is protected using Secure Sockets Layer (SSL) technology. This prevents unauthorized parties from accessing your private information during a secure web session.